What is Recertification?
How do I recertify?
- You will receive a pink envelope in the mail from the California Lifeline program. Fill that out and return it. Call us at 611 from your StandUp Wireless phone if you have any questions and to make sure the address we have on file for you is correct or you will never receive this letter! This letter includes a 4-digit PIN you will need to recertify your lifeline benefit.
- If you don’t have your PIN, you can call the California Lifeline Administrator at 1-877-858-7463 to retrieve it. You can also renew your Lifeline benefit through an IVR by calling this number. It takes about 10 minutes.
- If you have your PIN, you can recertify by going to this website on your phone: https://private.californialifeline.com/WES/
- If you have your PIN and a desktop computer, you can recertify by going to this website on your desktop computer: https://www.californialifeline.com/en and clicking the “Apply or Renew Online” button.